Support

Here are solutions to some common concerns.  If your question is not addressed here, please check our FAQs or Contact Us

Mayan Mysteries

Game fails to start and you see a black screen

You may need to upgrade your Flash Player.  Visit http://helpx.adobe.com/flash-player.html to download the newest version of Flash.

You may also need to clear your browser cache. Visit http://www.wikihow.com/Clear-Your-Browser's-Cache  for instructions on how to do so.

If this does not solve your problem, please contact us.

You did not receive an email with your login information after purchase

Please send us an email with your name, email address, and purchase date.

To change your password

Log-in and go to the My Account page.  If you have forgotten your password, you will be asked for your email when you log-in and your password will be sent to you.

 we need to add that if current users have trouble loading the game (doesn't load, black screen, etc), they should clear their browser cache. We may need to include links for how to do that in Safari and Explorer.

 

After a half hour or so I had to relinquish the computer to my grandchildren so that they could play. Who knew archeology could be so much fun!

- A. Melvin
Springfield, VA